In Sweden your tax decision, your payslip and your parking-fine notice may never touch paper. Here is the state system behind Kivra, who can join, how to set it up, and why ignoring the app costs money.
When you need this
You’ve just been registered in Sweden and a colleague tells you to “check your Kivra”. Your employer says payslips come “in Kivra”, and you have no idea what that is. Or you’re waiting for a tax return, a voting card, a police report copy or a vehicle-tax notice, and nothing has come through the letterbox.
It also matters if you want your tax return in early March instead of by post weeks later, if you’re a visitor wondering whether a Swedish fine could reach you digitally, or if you’re leaving Sweden and wonder what happens to letters that only exist in an app.
How Swedish digital post works
A digital brevlåda (digital mailbox) is an app or website where your letters arrive instead of in your letterbox. For post from public bodies, everything runs on one state system. A government ordinance requires Digg, the Agency for Digital Government, to provide a shared infrastructure for digital post. Individuals who have asked for digital post are connected to it, together with the mailbox providers. Digg calls the infrastructure Mina meddelanden (“My messages”).
You never log in to Mina meddelanden itself. It works like a sorting office:
| Step | What happens |
|---|---|
| 1 | An agency, municipality or region has a letter for you |
| 2 | It checks the Mina meddelanden register for a mailbox connected to your identity number |
| 3a | You have one: the letter goes to your chosen mailbox and you get a notification |
| 3b | You have none, or you have opted out of that sender: the letter goes by paper post |
The key word is voluntary. Nobody is enrolled automatically, and you can switch back to paper at any time. Not every sender sends everything digitally, either. Some send all their post that way, others only certain kinds of message.
Kivra, Billo or Min myndighetspost
Private persons choose between three mailboxes, and all three are free to get:
| Mailbox | Run by | Public post | Company post |
|---|---|---|---|
| Min myndighetspost | Digg (the state) | Yes | No |
| Kivra | Private company | Yes | Yes, from connected companies |
| Billo | Private company | Yes | Yes, from some companies |
Kivra is the name newcomers hear first, because it’s also where many employers send payslips, companies send invoices and shops send receipts. Kivra reports more than six million users and about 60,000 senders. That company side runs on Kivra’s own network, not on the state system. So a company’s letter reaches you digitally only if that company is connected to the mailbox you use; otherwise it comes on paper.
Min myndighetspost is the quiet option. It carries only post from public bodies, and Digg lists 80 state agencies, 204 municipalities and 17 regions as connected senders.
A fourth name, Fortnox, appears on some agency lists. Its mailbox is for businesses, not one of the options for private persons.
Who can get one: e-ID and identity number
This is where visitors stop. Every mailbox requires a Swedish e-ID (e-legitimation) to register and to log in. And according to Freja eID Group, writing to the government in February 2026, receiving digital post through Mina meddelanden requires a Swedish personnummer or a verified coordination number (samordningsnummer). Digg’s own page mentions only the e-ID requirement.
| You are | Can you get a digital mailbox? |
|---|---|
| A tourist | No: no Swedish e-ID, no identity number |
| A registered resident with BankID | Yes, any of the three |
| A resident with Freja+ but no BankID | Min myndighetspost or Billo, per Freja (February 2026) |
| A coordination-number holder | Only with a Swedish e-ID; see coordination numbers and bank accounts |
BankID comes from a Swedish bank and needs a personnummer, as our guide to BankID for visitors explains. Freja+ is the other approved e-ID. In February 2026, Freja said Freja+ worked with Min myndighetspost and Billo, and that Kivra users in practice relied on BankID. Kivra has announced its own e-ID, KivraID, but in March 2026 it postponed the launch, planned for early 2026, without a new date.
So the honest answer for a visitor is: you can’t join, and you don’t need to. Letters to you, such as a parking fine or a police report copy, go to a postal address. Give a reliable one, and note any case number on the spot.
Setting it up
Once you have a personnummer and an e-ID, setup takes a few minutes:
- Choose one mailbox. Min myndighetspost for public post only, or Kivra or Billo if you also want payslips and invoices. Ask your employer which one it uses.
- Register with that provider in its app or on its website, log in with your e-ID, and accept the provider’s terms and the Mina meddelanden user terms.
- Set notifications. Enter a correct e-mail address and mobile number, and check that the notices don’t land in spam.
- Check the sender list. Make sure agencies such as Skatteverket and Transportstyrelsen are active senders. If you’ve deselected a sender, its letters come on paper.
- Do it before 1 March if you want the income tax return in the mailbox in early March.
- Plan your exit. Before you leave Sweden or lose your e-ID, decide whether to keep the mailbox or close it so letters go back to paper.
Use one mailbox. If you register with a second provider, check in each one which now receives agency post. And read your post by opening the app or typing the provider’s address yourself, not through links in e-mails or texts claiming to come from a mailbox; see phone and BankID scams.
What lands there, and why ignoring it costs money
Transportstyrelsen, the Transport Agency, puts it plainly: you’re responsible for reading what arrives in your digital mailbox. A letter there counts as delivered, whether or not you open it.
| Sender | What typically arrives digitally |
|---|---|
| Skatteverket (Tax Agency) | Income tax return, tax decisions, tax-account statements, confirmation of a move or name change, vehicle-related taxes |
| Transportstyrelsen | Congestion tax, vehicle tax, parking-fine notices, and their reminders |
| Polisen | Police report copies |
| Valmyndigheten (Election Authority) | Voting cards in election years |
| Debt collectors | Collection demands |
| Employers and companies (Kivra, Billo) | Payslips, invoices, receipts |
The deadlines run from digital delivery. Congestion-tax and fine notices you never opened still bring late fees. Finansinspektionen’s guidance gives you at least six days to pay a collection demand sent digitally, against eight days for paper. If an unpaid bill escalates, our guide to paying Swedish bills with bankgiro and OCR covers the payment side.
There are upsides too. A police report copy reaches a digital mailbox within about 48 hours, against about ten working days by post. And a mailbox registered before 1 March gets the Swedish tax return in early March (2–6 March in 2026) instead of later by post.
Two practical traps. First, losing your e-ID locks the mailbox: tax decisions and everything else stay out of reach until you can log in again. Second, a mailbox is not a forwarding address. Letters from senders not connected to your provider still go to your registered address, so keep it up to date.
What changed in 2022–2026
Much of what’s online about Swedish digital mail is out of date. As of October 2026:
- e-Boks and Digimail are gone for public post. Digimail stopped on 1 June 2022 and e-Boks on 1 December 2022. Older guides still list them.
- There is no digital-by-default law. A 2024 government inquiry proposed that agencies, municipalities and regions should send through Mina meddelanden as the main rule, with a suggested start of 1 January 2026. In March 2026 the proposal was still being prepared in the Government Offices, and no law has followed. The inquiry never proposed forcing individuals to take digital post.
- Voting cards went digital. In the 2026 general election, voters with a digital mailbox that accepted public post got their voting card there, due by 26 August; others got paper, and anyone could order a paper card. See voting as a foreign resident.
- KivraID is delayed. Announced for early 2026, postponed in March 2026 with no new date.
- SverigeID arrives on 1 December 2026. Applications for the state e-ID open that day, for Swedish citizens and foreigners registered as living in Sweden. No mailbox provider had announced whether it will accept it.
Leaving Sweden? The mailbox works wherever you can log in, so it keeps working abroad as long as your e-ID does. If you’ll lose BankID, for example by closing your Swedish bank account, close the mailbox first so agencies write to you on paper. Our leaving Sweden checklist covers the rest.
Practical information
| Item | What to know | Checked |
|---|---|---|
| Kivra, Billo, Min myndighetspost | Free to get for private persons | 2026-10-14 |
| Paper post from agencies | Default without a mailbox; no charge to you | 2026-10-14 |
| BankID | Fee set by your bank; check its terms | 2026-10-14 |
| Register for digital tax return | Before 1 March | 2026-10-14 |
| Collection demand sent digitally | At least six days to pay (eight on paper) | 2026-10-14 |
| SverigeID (state e-ID) | Applications from 1 December 2026 | 2026-10-14 |
FAQ
What is Kivra in Sweden?
Kivra is a private digital mailbox app where Swedes receive letters from agencies and companies: tax decisions, payslips, invoices, receipts. For agency post it is one of three approved mailboxes linked to the state system Mina meddelanden, alongside Billo and Min myndighetspost. It is free for private persons and requires a Swedish e-ID such as BankID to sign up.
Do I have to use Kivra?
No. Digital post is voluntary in Sweden, and agencies send letters on paper to anyone without a digital mailbox. A 2024 government inquiry proposed making digital delivery the main rule for agencies, but as of March 2026 the proposal was still being prepared and no law had followed. You can also switch back to paper at any time.
Can a tourist or visitor get Kivra?
No. Registering needs a Swedish e-ID, and digital post through Mina meddelanden requires a Swedish personnummer or a verified coordination number. A tourist has neither. Letters to visitors, such as a parking fine or a police report copy, go to a postal address instead, so give a reliable one and note any case number on the spot.
What is the difference between Kivra and Min myndighetspost?
Both deliver post from Swedish agencies, municipalities and regions. Min myndighetspost is run by Digg and carries public-sector post only. Kivra, and also Billo, are private companies that additionally carry letters from connected companies, such as payslips, bills and receipts. All three are free for private persons; you choose one and log in with an e-ID.
Can I use Kivra without BankID?
It depends on the mailbox. In February 2026 the e-ID company Freja said its Freja+ worked with Min myndighetspost and Billo, and that Kivra users in practice relied on BankID. Kivra announced its own e-ID, KivraID, but in March 2026 it postponed the launch without a new date. Check the provider’s login options before choosing.
Do e-Boks and Digimail still work in Sweden?
Not for public post. Transportstyrelsen notes that Digimail stopped receiving public post on 1 June 2022 and e-Boks on 1 December 2022. Older guides still list them. For letters from Swedish agencies, choose Kivra, Billo or Min myndighetspost; Fortnox’s mailbox exists, but it is for businesses rather than private persons.
What happens to my digital mail when I leave Sweden?
The mailbox works wherever you can log in, so it keeps working abroad as long as your e-ID does. If you will lose BankID, for example by closing your Swedish bank account, close the mailbox first so agencies send on paper to your new address, or ask a sender to resend a letter by post.
Related guides
- BankID for visitors — the e-ID that unlocks most mailboxes, and why visitors can’t get it
- Personnummer explained — the number every mailbox is tied to
- Filing a Swedish tax return as a newcomer — the letter most likely to land in your mailbox first
- Bankgiro, OCR and autogiro — paying the invoices that arrive in Kivra
- Leaving Sweden checklist — closing accounts, e-ID and mail before you go
Facts verified 2026-10-14. Sources: Digg, Sveriges riksdag (Förordning 2018:357; KU29 2025/26), Skatteverket, Transportstyrelsen, Polismyndigheten, Finansinspektionen, Kivra and Freja eID Group — full register in this topic’s source file. Found something outdated? Tell us and we’ll fix it.